HR & Salary administration
Due to confidentially reasons, I cannot elaborate on any projects specifics.
The first project I did for Van Spaendonck was a relatively short B2C project. With the blessing for a carte blanche we could let our creativity run wild and redesign one of the client's core products. The results were satisfactory and we ended up doing a long term project with them, iterating upon their existing software step by step. The work derived from small tweaks to improve the usability to the complete redesign of certain flows to establish a better fit to the user needs.
Throughout this project I was involved in multiple phases within the design process. My main responsibility still was the creation of the interaction design, making detailed wireframes and clickable prototypes. We created a new navigational structure and rethought the flow of multiple functionalities, either big or small. Additionally, I supported in the research phase and I prepared and facilitated the tests to validate the designs with the users.
This process had several focus points at the same time. The main focus was of course the improvement of the user experience. Besides that, our goal was to prove the added value of user centred design and implement UX and UI design into an initially very tech-focused process.
Changing the client's focus from mainly tech to user centred was a big achievement. It took time and it was a step-by-step process, but it's always very enjoyable to see the transformation after all the insights from user research and validation come to light and make the product better.
Transforming a complex navigational structure with many different layers into an intuitive navigational structure that allows users to find what they are looking for easily.
I learnt a lot about the process of improving software bit by bit. In a lot of projects I’ve been designing solutions from scratch, but this is a project in which many functionalities needed to be improved step by step. It’s interesting to see what a process like that looks like.
It’s always an interesting process convincing a client of the value of user centred design. I enjoy being a part of this process and implementing the preferred way of working in a way that everyone is happy and feels comfortable.